This leads to errors in payments leaving accounts with credits and threats of service interruption. Time Warner and Charter customers use a system which can accept payments but can’t provide additional account information. Their old billing website was simply updated with Spectrum logos. Unfortunately, there has been no integration between the systems at Spectrum at this time.įormer Bright House customers can now log in and manage their bill like they used to but there’s no integration. Mergers and acquisitions have become the norm in telecom and system integration issues exist across the industry. We specialize in Telecom Expense Management so we deal with these systems regularly. At the time, the word we had was that in August the update would be complete merging the billing systems for Charter Spectrum, Bright House Networks, and Time Warner Cable. Back in July, I put out an article on Network World as an Update on Spectrum Billing Integration. Spectrum billing integration would greatly improve the customer experience. We’ve saved our clients $1.5mm+ to date and our negotiations are free if you don’t save.Spectrum’s billing system was supposed to be integrated in August of 2017 Want to pay less for Spectrum? Sign up to BillSmart to save up to $354 by clicking the link below. If your Spectrum bill is late, there’s a $4.75 late fee. You can pay your Time Warner Cable bill with the same method as people pay with their Spectrum bills. Time Warner Cable Bill PayĪt this point, Time Warner Cable and Spectrum are fully integrated. Having trouble paying your bill? Consider cash advance apps like Albert to spot you in a tough spot. Once they’ve verified your payment method, a calendar will show up and you’ll be asked what payment date you want to choose.Ĭhoose what works for you and then click pay now. You’ll then need to add a payment method – this can be your checking/saving account information or your debit/credit card information. Once you’re inside the app, go to the make a payment section. Your account information will be the same info as what you use to sign in to. The Spectrum app is more mobile-optimized.ĭownload the My Spectrum app and log into your account. The My Spectrum App is basically an app version of the website. There’s not much difference between the My Spectrum App vs. The final way to pay your Spectrum bill is with the My Spectrum app. Have an Xfinity bill? Learn how to lower your Comcast bill or cancel Xfinity service here. This could be a good option for you if you don’t have a bank account and cash and money order is the only payment method available to you. You can pay via checking/savings account, debit/credit card, and cash/money order if you pay in-store. There’s no additional processing fee when making a payment in store. You can also pay your Spectrum bill by going to a Spectrum store and paying at the counter. We also wrote a guide on how to pay your Dish bill here. Make sure that you leave enough time before the due date to send the check. They ask that you include your Spectrum account number on the memo/description portion of the check. Key in or read out the payment information you want to give. Tell the system how much you want to pay and when. This 4 digit code is available on your Spectrum billing statement. You’ll need to provide your 4 digit security code before you pay. The system will warn you that you’ll be charged $5 if you talk to a Spectrum customer service representative. They’ll then ask you whether you’ll like to pay some or all of the bill. Once you’re authenticated, the IVR will read out how much your outstanding balance is and when your due date is. If not, they’ll ask you to provide a phone number associated with the account or your account number. You’ll be fast-tracked to the phone payment phone tree if you’re calling with a phone associated with your Spectrum plan. You can pay your Spectrum bill by phone by calling (833) 267-6094. We also made a Spectrum tv guide as well. If you want to learn how to lower your Spectrum bill, this guide is handy. It’s much easier to correct your bill before Spectrum takes your money. One issue about autopay is that it reduces the amount of time that you have to dispute billing errors with Spectrum. Only sign up for autopay if it’s more convenient for you. Spectrum doesn’t provide paperless or autopay discounts.
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